Frequently Asked Questions about the F.AMI.LY program
AMI DU QUARTIER
What is Ami du Quartier?
Ami du Quartier is a participatory cultural initiative. It invites everyone to share what being a friend means, through the lens of the neighborhoods we spend time with friends in, our surroundings, and our culture.
Throughout this activation, Ami will highlight its neighborhoods of the heart; those where the Maison has chosen to open a boutique and to build genuine friendships with its neighbors, beginning with the Marais neighborhood in Paris. Several artists and friends of the Maison will be invited to share how friendship is reflected there.
AMI means friend in French.
Who can participate in this online exhibition?
Ami du Quartier is an open initiative for everyone; no artistic experience is required. The goal is to represent how friendship is lived locally, in an authentic way.
Do contributions need to be located in a specific neighborhood?
No, some neighborhoods where the Maison is present will be highlighted, but anyone is free to share a story with no geographic limits.
How can I contribute to the participatory exhibition Ami du Quartier?
Ami du Quartier is a collaborative initiative open to all. Everyone is invited to tell what being a friend means through moments of friendship experienced in their neighborhood. To participate, tell us what being a friend means by sharing a photo or video of a moment of friendship rooted in a specific place. Add a few words to give context and/or dedicate your story to the friend you mention.
Is my story published instantly?
Each submission is first subject to moderation. You will receive an email to inform you when it goes live, so you can discover your story on the interactive map.
Can I report a contribution?
You can report a post that appears not to comply with our editorial policy using the “report” button under each contribution. Your request will be reviewed by our team. You can also request deletion of your contribution or of a post in which you are tagged from your account.
How will I know if my contribution is published in the exhibition book?
A selection of stories will be chosen by Ami to be published in a book specially created for the occasion. Authors of selected contributions will be contacted to be informed.
What surprises are planned for participants?
Some of Ami’s favorites will be regularly highlighted and may be invited to a private event at Ami's boutiques, or may receive an invitation to attend an Ami show with the friends mentioned in their story. Other surprises will be revealed throughout the activation.
RIDE WITH AMI
Is access to the game "Ride With Ami" free?
Yes, the game is completely free, and you don’t need to create a F.AMI.LY account to play.
How do I participate in the game "Ride With Ami"?
Click "play" and find the 9 tuk tuk drawings hidden in the Bangkok to complete the game.
How do I enter the draw to win an Ami surprise?
Find the 9 tuk tuk, then log in or create a F.AMI.LY account to confirm your participation. Delivery information will be requested to receive your surprise if you are selected.
What surprises can be won?
Participants have a chance to win:
- Ami Croissant keyrings
- Free Croissants vouchers
- Free Coffee vouchers
Does every participant win something?
Yes, all participants who find the 9 tuk tuk will receive a "Ride With Ami" wallpaper. Only a few winners will receive an Ami item or a unique in-store surprise after a draw on November the 2nd, 2025.
When will the draw take place to determine the winners?
The draw will be held on November the 2nd, 2025.
How will winners be informed?
Winners will be contacted via email.
Can prizes be exchanged or returned in-store?
No, prizes cannot be exchanged or returned. They will be sent directly to the winners by Ami to the email address provided during participation.
Do I need to be a member of the F.AMI.LY program to participate?
Yes, you must create or use a F.AMI.LY account to validate your participation. Creating an account is entirely free and only requires a valid email address.
F.AMI.LY ACCOUNT
What is a F.AMI.LY account?
Your F.AMI.LY account is the digital space holding all your personal information and active benefits within the F.AMI.LY platform. You can access it here.
Why some of my benefits are marked as transferable?
Some of the benefits offered by the F.AMI.LY platform reward exceptional engagement with membership access to private events and privileges. These special benefits are transferred to your F.AMI.LY accounts as NFT minted on the Polygon Blockchain.
What is a blockchain?
A Blockchain is a transparent and secure technology for storing and transmitting database information. It is used for the recording and tracking of NFTs, which are tokenized digital assets (secured by blockchain, made unique, irreplaceable).
Why does my F.AMI.LY account use the blockchain?
The F.AMI.LY platform uses the blockchain and NFTs to transparently reward the engagement of its members with tokens (physical or virtual benefits) that they fully own, hence creating a pact of friendship between AMI and its community.
What is a NFT?
A NFT (non-fungible token) is a unique digital object, a token that contains all the information related to the ownership of a physical or digital asset (image, video, privileged access, etc.). As a F.AMI.LY member, each AMI NFT you obtain fully belongs to you, thanks to its unique and irreplaceable digital identifier, specific to each NFT.
What is a wallet?
Your F.AMI.LY account can also be referred to as your F.AMI.LY wallet. A "wallet" is the common word used to describe the virtual place where your NFT are held, it is accessible from your F.AMI.LY account page here.
What is the Polygon Network?
There are many blockchains: Polygon is the one AMI has chosen to issue and manage NFTs on its F.AMI.LY platform. Polygon is a widely recognized public blockchain used by major companies, particularly in the fashion industry.
Can I resell a NFT from my F.AMI.LY wallet?
Your NFTs belong to you: you are free to dispose of them as you wish, including selling and/or trading them on any secondary market compatible with the Polygon network, such as Opensea or Rarible. In the case of a transfer, all benefits associated with the F.AMI.LY NFT will be fully transferred to the new owner.
How can I transfer a NFT from my F.AMI.LY wallet?
To transfer your NFT, use the "transfer" option available in every NFT benefit marked as transferable within your F.AMI.LY account. Indicate the wallet address of the recipient and follow the instructions.
How can I find the address of my F.AMI.LY wallet?
The address of your F.AMI.LY wallet is a unique code composed of numbers and letters. It can be found in the "F.AMI.LY Account" tab of your personal space.
Can I delete my F.AMI.LY account?
In case you would like to delete your F.AMI.LY account please contact family@amiparis.fr
Following your request, all personal information regarding your F.AMI.LY account and benefits will be deleted. Please note that deleting your F.AMI.LY account will not affect any amiparis.com you may have. Finally, please consider that deleting your account will not delete your blockchain wallet address and all integrated NFT. Rest assured that no personal information lives on the blockchain.
F.AMI.LY PROGRAM
What is the F.AMI.LY?
F.AMI.LY. A program dedicated to those with passion for the House, so they can enjoy unique experiences and exclusive privileges within our universe.
How to join the F.AMI.LY?
Join the F.AMI.LY instantly with just an email. Create your account on this page.
What is a F.AMI.LY benefit?
Members will receive benefits based on their engagement with the House. Benefits gives access to exclusive privileges related to contents, services and experiences within the AMI universe. Discover all the benefits the F.AMI.LY has to offer on this page.
How to get a F.AMI.LY benefit?
Each benefit is different and can be obtained through various conditions. Check the detail page of every benefit to discover how to get them.
How to access my benefit’s privileges?
Each benefit confers one or more privileges accessible within your F.AMI.LY account. You can access your account on this page.
The AMI PARIS CROISSANT HUNT
Is access to the game "The AMI croissant hunt" free?
Yes, the game is completely free, and you don’t need to create a F.AMI.LY account to play.
F.A.Q
Frequently Asked Questions about the F.AMI.LY program
AMI DU QUARTIER
What is Ami du Quartier?
Ami du Quartier is a participatory cultural initiative. It invites everyone to share what being a friend means, through the lens of the neighborhoods we spend time with friends in, our surroundings, and our culture.
Throughout this activation, Ami will highlight its neighborhoods of the heart; those where the Maison has chosen to open a boutique and to build genuine friendships with its neighbors, beginning with the Marais neighborhood in Paris. Several artists and friends of the Maison will be invited to share how friendship is reflected there.
AMI means friend in French.
Who can participate in this online exhibition?
Ami du Quartier is an open initiative for everyone; no artistic experience is required. The goal is to represent how friendship is lived locally, in an authentic way.
Do contributions need to be located in a specific neighborhood?
No, some neighborhoods where the Maison is present will be highlighted, but anyone is free to share a story with no geographic limits.
How can I contribute to the participatory exhibition Ami du Quartier?
Ami du Quartier is a collaborative initiative open to all. Everyone is invited to tell what being a friend means through moments of friendship experienced in their neighborhood. To participate, tell us what being a friend means by sharing a photo or video of a moment of friendship rooted in a specific place. Add a few words to give context and/or dedicate your story to the friend you mention.
Is my story published instantly?
Each submission is first subject to moderation. You will receive an email to inform you when it goes live, so you can discover your story on the interactive map.
Can I report a contribution?
You can report a post that appears not to comply with our editorial policy using the “report” button under each contribution. Your request will be reviewed by our team. You can also request deletion of your contribution or of a post in which you are tagged from your account.
How will I know if my contribution is published in the exhibition book?
A selection of stories will be chosen by Ami to be published in a book specially created for the occasion. Authors of selected contributions will be contacted to be informed.
What surprises are planned for participants?
Some of Ami’s favorites will be regularly highlighted and may be invited to a private event at Ami's boutiques, or may receive an invitation to attend an Ami show with the friends mentioned in their story. Other surprises will be revealed throughout the activation.